Robo Blog

Business process automation, software robotics, artificial intelligence: Immerse yourself in the exciting world of digital transformation. See use cases, best practices and customer reports - we wish you inspiring reading.

Assistant and RPA user: 6 questions for Sandra Hoffmann

For Sandra Hoffmann, using RPA to automate processes is now the bread and butter of her day-to-day work. As an assistant to Group Director Service, she works in Customer Service and Aftersales at...

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How do you roll out RPA? 8 questions for RPA initiator Marco Augustin

At Sesotec, Marco Augustin heads a five-person team in Production Planning and Procurement. This puts him ahead of the curve on RPA and makes him an RPA initiator at the international high-tech...

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Servicetrace receives ‘excellent’ use case scores in latest Gartner Critical Capabilities for Robotic Process Automation

XceleratorOne® RPA platform achieves Top 3 scores in seven out of eight Gartner categories; Servicetrace acknowledged for its ability to enable much simpler task-level automations and for...

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Sesotec automates global spare-part orders with RPA

Metal flakes in ground meat? Sesotec uses RPA to automate global spare-part orders for sophisticated inspection systems for the food industry. Interruptions to these high-tech systems would mean...

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Servicetrace recognized as a Visionary in Gartner’s 2020 Magic Quadrant for Robotic Process Automation

Vendors in the report are evaluated based on ability to execute and completeness of vision.

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Together towards future: customer-focused solutions

Innovation in dialogue with the customer is part of the Servicetrace DNA. Customer Success Manager Christian Steinmetz is the communication interface between customer requirements and product...

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End User Experience Monitoring: Software Robots for happy customers

Software robots made by Servicetrace have been available since 2004. Sonja Weigl, a long-term key account manager at Servicetrace, is also responsible for the field of application performance...

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Synthetic End User Experience Monitoring for Dynatrace APM

Modern IT services are complex and highly dynamic. At the same time, users expect 24/7 top performance from the digital environment. Dynatrace continues to lead the market for comprehensive...

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Smart Solution: Semantics & RPA

A large German plant manufacturer for the food & beverage industry receives around 1000 supplier invoices – each month. Robotic Process Automation will accelerate the invoice checking...

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People @Servicetrace #06 | Lilia: Lady Robot

No bots without people: we love our Team. In this blog series we portray each month people and their daily business at Servicetrace.

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